FAQs for Members

How do I log-in to the NSPA website?
If you forgot your password, click on “Forgot your password?” link below the sign-in window and follow the instructions.

If you forgot your username, please contact Maggie Brubaker at mbrubaker@scholarshipproviders.org or 303-442-2524.

How do I send a question to NSPA members?
Please email your question to mbrubaker@scholarshipproviders.org. NSPA generally sends out member questions on Friday of each week.  The responses are posted on our website in the Member Q&A section and can also be found by topic in the Resource Library.

When are renewal notices sent out?
NSPA members pay dues on a yearly basis.  For example, if an organization joins in May, then their dues will be renewed in May of the following year.  Renewal notices are sent out 45 days before the date that the membership expires.

How do I advertise a scholarship, a service, or a discount to NSPA members?
Please email your request to Jackie Poor Hahn at jhahn@scholarshipproviders.org.  We will review your request and post it on the Bulletin Board of our website.

What is the NSPA Privacy Policy?
For the NSPA Privacy Policy please click here.

Are NSPA annual dues tax deductible?
No, membership dues are generally not tax deductible because they are a fee for service or benefit.

Can we use the NSPA Name, Logo, and Twitter Handle?
Subject to obtaining the prior written approval of the NSPA in each instance, NSPA members in good standing may display the NSPA name and logo together with the phrase “Member of the National Scholarship Providers Association” and a link to the NSPA website if applicable, on the member’s own website or social media pages, in email communications, and in printed materials regarding the member, in accordance with NSPA policies and guidelines.  In order to obtain such approval, members should submit a detailed description of the proposed use (including links to the applicable page(s) of the member’s website or social media pages), the approximate date of the proposed use, and a mockup of the proposed use (including text of any proposed emails), to info@scholarshipproviders.org at least 30 days prior to the date of proposed use.  NSPA has the right to reject any such proposed uses for any reason, in its sole discretion. 

Other than upon receiving written approval as described above, the NSPA name, logo, and links to the NSPA website may not be used by anyone, including NSPA members.  Although the NSPA encourages its members to follow NSPA on Twitter and to re-tweet NSPA messages if the message is intended for a public audience, no other use of the NSPA’s Twitter handle will be permitted.

NSPA members may not use or register any company names, product or service names, domain names, logos, or otherwise use any identifier that is confusingly similar to any NSPA trademark, or would be likely to misrepresent the entity’s relationship with the NSPA.  In addition, NSPA members may not issue any press releases or public announcements mentioning the NSPA, nor may they respond to any media inquiries regarding the NSPA, without the prior written consent of the NSPA in each instance.

NSPA memberships that have not renewed are not in good standing, or memberships that have been revoked, must immediately remove the NSPA logo and/or link to the NSPA website from all electronic and print material, including their website and on Social Media Channels if applicable.

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